Copa Airlines Completes ATMS Training

Thomas Van, ATMS Implementation Director at AQT Solutions, successfully completed an intense week of onsite training  in Panama City, Panama with Copa Airlines, one of the world’s most profitable commercial airlines. 

Airline Training Management Systems Client Spotlight on Copa Airlines – Thomas led the team through an extensive introduction to the system, detailed procedures on curriculum development, scheduling, e-learning, grading, record keeping, reporting and analysis. Thomas describes, “I returned from an incredible week of training at Copa Airlines in Panama City, Panama. Prior to engaging AQT Solutions, Copa Airlines required more robust training tools, structure and automation to better manage their training operations; ATMS meets all of these requirements. The scope of trainees included eight Copa team members ranging from administrators, schedulers, and record keepers, to instructors.”

The training team will be utilizing ATMS to maintain currency and compliance for Copa’s 1,000 trainees and instructors. This particular trip was unique in that Pedro Herrera, Copa’s Head of Training, participated in ATMS training. With Pedro’s vision and leadership, Copa will be better enabled to transition to AQP (Advanced Qualification Program).

Our Clients Say It Best:
Training Feedback from the Copa Team


Copa Airlines Panama

Why Did You Choose ATMS?

It is a great tool that allows us easily organize our training plans.

We chose it for the data analysis under AQP.

Enables us to transition to AQP and regulatory compliance in terms of record keeping.

It is a very powerful, but simple to manage tool to help Copa Airlines organize its training related processes.

ATMS will help with us achieving regulatory compliance.

The idea of improving our processes with a new program and perspective, and brake paradigms.

It will help us understand different way to solve training operation problems, create more well-structured training plans, and allow us more flexibility and dynamism without compromising the safety and efficiency.


What are the Anticipated Benefits of ATMS?

It’s a better way to evaluated and grade trainees.

Simplify and optimize crew records, training planning and grading processes.

Simplifying processes, creating more efficient training plans.

Avoiding mistakes or taking pilots to fly illegal, will help us to stop using manual processes and will allow us to make sure a pilot will complete his entire training.

ATMS will allow us to go paperless with our files.

I believe our processes will be way better than today, will help us to do less manual work, very friendly, more  visual comfortable.

Due to its full content, it gives us benefits in working time, it enables us to improve the training processes, we can assure a pilot will receive his full training.


What Did You Think of ATMS Training Process?

Training has been very helpful for users to understand how the system will facilitate their work.

I just have a comment regarding the training plan that was sent prior the training: We had invited just the staff with the indicated roles in the training plan in each session, but once Thomas was here, he suggested that it was better (and it definitely was), to add all the team for all week training. We had to send invitations at the last minute and some of them couldn’t attend.

This is a very straight forward system, and very intuitive.

Thomas’s has a very good training methodology.

To answer this one, let me one more time thank for such a great training experience, I wish I could’ve spend more time learning about the system.  You find the way to pass the message across during class in a very simple an clear way, so is easy to understand almost everything, you are a great instructor¡¡¡¡¡

It looks more simple than what we are used to do with our current system.

We are getting to know the system, I feel little fear, but with the time everything is going to improve, and with your support we will be able to achieve the target.

As this week training progressed, I started to get a very good impression of what the system can do for our training department with numerous benefits that would be too long to mention at this moment.

Thomas Van

With a MIS (Management Information Systems) background in Systems Analysis and Design, Thomas Van has over fifteen years of experience analyzing requirements and designing key solutions that meet customer goals. With an aptitude for collaborating and communicating new concepts in an effective manner, Thomas is a specialist in educating team members and clients in utilizing new systems for improving business processes and growth.

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