We are looking for a Technical Support Engineer to join our team. Individual will be responsible for providing technical support for training management solutions for aviation clients. Work will include providing telephone and e-mail support to clients, providing workarounds to application problems, and identifying and reporting system problems to the development team. You will also help the development team with testing and installation assistance prior to a new release of the system.
This is an exciting opportunity for a self-starter, someone who can work with minimal direction, and can juggle multiple projects without losing their sense of humor. Job entails varied activities that will challenge your technical side while allowing you to grow.
AQT Solutions is a software technology company that delivers innovative IT solutions and support that help the commercial aviation, military and defense, and regulatory compliance industries generate efficiencies and return on their training and technology investment. Our COTS-based, ATMS (Advanced Training Management System) automates the entire training process, linking historically separate groups and processes into a single enterprise system. This software allows training administrators to have complete flexibility in constructing and administering qualification-based, periodic training programs across the entire organization. ATMS is a leader in its category and is used by some of the most successful and profitable companies in the aviation industry, in addition to military and other regulatory compliance organizations. AQT Solutions is located in Napa, California and offers a dynamic and challenging work environment with all the amenities the area has to offer.
Please submit your resume to email@example.com with the position title in the your subject line. Our process is pretty simple; we will have an initial phone or Skype conversation, followed by one or more onsite interviews.